• How to Conduct an Agency Brand and Culture Audit

    By | February 17, 2015
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    When outlining your agency’s mission, vision and values, it’s easy to employ a top-down approach. Executives or other key stakeholders often define them items based on their own perceptions or desires, and then force-feed them to the rest of the team.

    Yet, this usually results in statements that don’t truly define the organization or aren’t adhered to in real life by employees. This is often because they lack buy in or miss critical aspects of the company that only those on the frontlines are privy to.

    Before you embark on a company rebranding, culture code deck or other grand-vision piece, I recommend following the Zappos approach. Audit your current employees and build their feedback into the final product. After all—we all want to create positive and fulfilling careers for our people, right? This starts with knowing what makes them tick, and what keeps them happy and engaged.

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  • Vital Vocab: Taking PR Language to Heart

    By | January 22, 2015
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    I learned plenty of PR and advertising jargon in college—terms that I crammed in the eleventh hour before morning tests, often after clinking glasses the evening before. I adopted this vocabulary as graduation approached, and somehow managed to whip out industry buzzwords during networking opportunities or job interviews. While underclassmen would look at me as if I knew my stuff, in retrospect, I usually only had a foggy idea.

    While I was learning the language and mannerisms from peers, professors and industry professionals, I didn’t have any tangible agency experiences tied to the words. It was as if I was trying to parle Français, wearing a beret and waving round a baguette, in America. It felt so strange.

    When I finally slid my tassel to the left, tossed my cap and headed to Chicago for my first big agency internship, I quickly realized that I was in an office of 500 people who were effortlessly fluent in PR speak. I, by contrast, had basically just learned my ABCs. This vocabulary, which was once obscure and abstract, took on a whole new shape as I began my work.

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  • [Webinar] Learn How to Drive Client Growth and ROI

    By | January 15, 2015
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    The marketing industry is moving too fast to internalize everything. Businesses increasingly rely on marketing agency partners for consultation and services to differentiate their brands and drive growth and success.”  — The Marketing Performance Blueprint

    Corporate marketers increasingly seek performance-driven agencies to fill internal marketing talent, tech and strategy gaps.

    The most sought-after agencies execute integrated campaigns, measure performance in real-time, and adapt strategy based on results. Dynamic and nimble campaign management and execution, however, requires the proper technology infrastructure and a digitally savvy staff.

    Is your agency equipped to thrive in this environment?

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